Training Directory UK Questions & Answers
Training Directory UK Questions & Answers
How can I change my details and profile?
Simply email info@trainingdirectoryuk.com the amendments over, there are no charges for this service. State in the subject your company name amendment and give us the deatils of your amendment we are not an automated site and pride our selves on working with listing members.
I can't find my lisitng?
Simply type in your full company name in the search site see listings results. If you still cannot find your details please call us 01702 535628 or (e)
I want more information on the FREE Basic Listing Opportunity?
How can I get a top of the page listing?
Simply purchase a Premium Plus listing you will be ranked in the top section, this will be confirmed when your listing is live.
What kind of geographical coverage will my advert get?
Our website has national coverage. We now also attract international interest.
How do people search the TrainingDirectoryUK.com
Companies normally find what they are looking for in a range of ways some:
- Browse the directory the more traditional way clicking the training area and browsing for what they are looking for
- Use the advanced search to scan training services, training subjects, training providers, location
- Come straight from internet searches to the categories
- Use the search site facility which uses keywords and brings up all items on the site
- Click links on our social network updates on Twitter, Ecademy or Linked in
- Click links on our email marketing
- Others use our free training search service
How can I add my Job vacancies for FREE?
If your business is in the Training Industry then you can add your business to the site each listing option enables you to add a number of job vacancies for no cost.
What if my business is based in more than one place?
As our directory sorts by name, location and services this is not necessary, if you wish to tailor your services at different locations then yes. Purchase multiply listings in the same transaction, you only pay full price for the first advert. Subsequent adverts will be at a 50% reduced rate.
Can I advertise in more than one category?
Yes, by purchasing the different level of listing you will receive a number of sub categories relevant to your business or service.
How to buy a listing or advertising banner?
Click here and then select the Advertise here tab - you can then select which option you wish to look at.
Does Banner Advertising get cheaper the more I have?
Yes please call us to discuss what discount packages are available 01702 535628
How will I know when my listing or banner goes live on the website?
You will also receive an e-mail from us when your listing is live. Any changes, let us know via email and we amend the details for you free of charge.
How do I add News or Trainer Headlines Articles?Once your article is live we will email you, please check your article and contact if any amendments need to be made.
How do I unsubscribe form the members montly email?
simply info@trainingdirectoryuk.com us stating in the subject bar Remove form the Training Directory UK Mailing List. Your email details will be kept for your yearly renewal only.
I have used your form and have encountered an error what do I do?
1) Press the back button immediately normally all your data will be stored in the form,
2) Check and remove any apostrophe's and try again.
If you are still encountering problems please
1) Copy and save any error statement
2) Use the contact form to update us of the problem as soon as you can stating the following:
- Time error occurred
- What browser you are using
- A description of what you where entering on the form at the time
The above will aid our technical department to isolate the problem.
We will on receiving your problem email you forms that can be completed in word so that we can process your information as quickly as possible.
We apologise for any inconvenience caused.
Training Directory UK Shop Questions & Answers
How much is delivery?
Delivery is made by Parcel Force 48 hour weekday service and costs £5.95 per parcel
How do I pay for my order?
Payment is made online via our dedicated secure payment system which you access via the "checkout" page on this website. We accect all major credit cards (except American Express).
How secure are my details?
Your personal security is very important to us. We use the same technology used by major banks, government institutions and credit card companies. This means that we are taking no risks to ensure that your personal information is safe and secure. Once your credit card details have been processed, they are discarded automatically - no one can access them. This is to ensure your security at all times.
This is an issue with you and EPDQ or Barclays. It's a security feature in the EPDQ system. Nothing to do with the site. Some banks have started using a new security system. The first time you tried to pay for something online it would have asked you if you wanted to sign up for it as a form of security. It means that you need to supply a password for use in future transactions and helps to protect your card. Please contact Barclays to confirm your password or contact us to pay by phone 01702 535628.
He has obviously done this and forgotten his password. I think it's pretty unlikely there's an issue with Barclays but they may need to issue him with a new password if he can't remember it. But in any case it's something he needs to sort out with his bank.
I've placed my order, when can I expect to receive it?
Orders for "In-A-Box" products are usually dispatched by courier using either a 24 or 48 hour service (depending on location) within 1 working day (excludes weekends and UK bank holidays) of the order being placed. Your parcel is insured and will require a signature. Downloadable products are sent to you by email once your payment has been processed - usually within 30 minutes of placing the order.
What happens if the Item I've ordered is out of stock?
We hold an extenisve range of products in stock. However, from time to time items do become unavailable. When this happens we'll contact you with the expected delivery date.
What happens if my products are damaged in transit?
All goods are checked before despatch, but In the very unlikely event of any items in your order being damaged, please notify us within 48 hours of signing for the goods, giving details of the damaged items. We will then arrange for replacement goods to be dispatched and the damaged goods to be collected free of charge.
What will name will appear on my credit card for this transaction?
You will see "Aspire Business Service Ltd" on your credit card statement
Please contact us if you have further questions.
Add a photo to your cv
Simply email your photo to shop@trainingdirectoryuk.com remeber to confirm your name if you have forgotten to add it when you registered your CV
