Skilful Communications - Level 4 - Training Material
Product Overview
This workbook looks at written communications, verbal communications, visual media and meetings and discussions. Also how to making presentations and speaking effective speaking among other aspects of communicating skillfully.
Target Audience
- Appointed team leaders or supervisors
- Anybody wanting to develop a particular management skill
All managers who are newly promoted, recruited or have been in their job for some time but have no formal training. It is also suitable for technical staff looking to broaded their role with the organisation.
Objectives
- Define your reasons for communicating information
- Analyse the needs of those who will receive your information
- Plan to achieve your aims and meet the recipient's needs
- Identify when and how to use written media
- Use different methods of written communication effectively
- Identify when and how to use verbal media
- Identify the purpose and describe the conventions of meetings you attend
- Explain why meetings are a useful method of communication
- Explain why meetings can go wrong
- Identify when and why you need to make presentations
- Analyse your current presentation skills
- Analyse the needs of your audience
- Plan a presentation: content and structure, memory aids, handouts, organising the venue.
| Nominal Learning Hours |
Page Numbers |
ISBN |
| 30 Hours |
118 |
07482 7142 2 |
List Of Contents
Preparing to Pass on Information
Who do you give information to? What are your aims? What are the recipient's needs?
Choosing How to Communicate Written communications Verbal communications Visual media
Meetings and Discussions Why have meetings?
Why do meetings go wrong?
Effective participation
Making Presentations The importance of effective speaking Preparation Giving the presentation
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