Operational Management and Control - Level 4 - Training Material  

Product Overview

This workbook will look at operational management in terms of resource requirements purchasing and receiving also process control and strategies for meeting demand.

Target Audience

• Appointed team leaders or supervisors
• Anybody wanting to develop a particular management skill

All managers who are newly  promoted, recruited or have been in their job for some time but have no formal training.  It is also suitable for technical staff looking to broaded their role with the organisation.

Objectives

•  Describe the processes you are responsible for
• Analyse and apply the concepts of basic operations in industry and service settings
• Outline your legal responsibilities for staff working conditions and use of resources
• Use your objectives to assess resource needs
• Prepare a forecast of resource requirements
• Analyse the implications of over-supply and under-supply, and determine remedial action
• List factors that affect the value of resources
• Carry out a value analysis and/or an ABC analysis of existing resources
• Describe and apply the main methods for specifying resources
• Describe procedures for obtaining resources in your organisation
• Evaluate your procedures for receiving and handling resources
• Organise facilities for handling resources (including human resources)
• Analyse techniques used in your department or unit for meeting demand
• Explain the need for planning and control procedures in operations.

List Of Contents

The Context and Your Role
Converting inputs to outputs                                           Conversion processes
Resource Requirements                                                What resources do you need?                                           Forecasting resource needs
Suppliers and Resources                                               What do you look for in resources?                                    Analysing resources
Purchasing and Stock Control                                          The organisational context                                            The purchasing function                                               Receiving resources
Process Control                                                      Strategies for meeting demand                                  Scheduling                                                            Monitoring performance

Sample Preview Preview_Operations.pdf