Enhancing Operational Efficiency and Effectiveness - Level 4 - Training Material  

Product Overview

This workbook looks at the context and the learner's role, resource requirements, suppliers and resources, purchasing and stock control, process control, operations in project management and operations and quality.

Target Audience

• Middle and Senior Managers
• Post Grad and/or Post experience Managers

Anybody wanting to develop skills and knowledge in a particular management field at postgraduate or post experience level.

Objectives

• Enable students to effectively manage operation processes in their everyday work
• Give students techniques for managing customer supply chains
• Give students tools to enable them to control resource requirements effectively
• Enable students to analyse the best suppliers
• Enable students to follow processes for purchasing, and controlling stock
• Enable students to use strategies to control and monitor processes implemented

List Of Contents

The context and your role 1 Converting inputs into outputs 4
Systems for operations
Internal customer-supplier chains
Resource requirements, What resources do you need
Forecasting resource needs
Using statistical techniques for forecasting
Preparing your own forecasts
The effect of getting your forecasts wrong
Balancing resource needs
Suppliers and resources
What do you look for in resources
Analysing resources The process of obtaining resources
Selecting suppliers
Purchasing and stock control
The organisational context
The purchasing function
Receiving resources
Recording resources
Controlling stock
Process control
Strategies for meeting demand
Scheduling
Maintaining quality

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