UK Training Industry Press Releases

The largest on-demand, hands-on training program for IP Telephony and Unified Communications is launched by Avaya University to train its worldwide solution partners.

Pleasanton, CA and London, UK - May 19, 2009 - Toolwire, a leading innovator of experiential distance learning solutions announces their agreement with Avaya Inc. to develop and deliver a virtualized, on-demand lab environment to train Avaya worldwide solution partners.

With major changes occurring almost daily in the IP Telephony and UC markets, the company's global ecosystem of partners and resellers needs to remain highly competitive in the dynamic IP and messaging marketplace as Avaya moves to a whole new generation of products and programs. The training had to be cost-effective and available in an on-demand fashion so it could be accessed by partners anytime, from anywhere without having to take time out of the field.

"Working with Toolwire to develop and deliver an experiential training solution to meet the objectives of our Avaya global partner network enables us to cost effectively extend our training footprint," said Rick Romine, Director of Technical Training. "We see on-demand, hands-on education as a value-add to our partners and a differentiator that will contribute to an increase in our global IP Telephony and Unified Communications market share as we move into our next generation of product offerings."