UK Training Industry Press Releases

A new learning platform for communicating the importance of excellent customer service to staff.

A fast and effective solution to improved customer service.

Forum Theatre workshops provide a space in which issues can be discussed openly and honestly, whilst fictional characters in highly recognisable situations provoke emotional responses from its audience - a hugely powerful learning experience.  It is also very entertaining making the key learning messages even more memorable.

Forum Theatre's main objective - whatever the subject - is to ‘disturb the thinking' of its delegates and encourage individuals to come up with improvements.  It is often followed by tailored skills workshops.

3C Associates is running a free 2-hour showcase workshop for learning and development professionals.  The workshop showcases a different approach to educating staff in customer service skills.