UK Training Courses & Events

Assertive Communication Skills Course - Near Swindon

Price: £159 plus VAT

Duration: 1 day

Description

This course looks at our behaviour and communication styles and how they sometimes benefit but sometimes sabotage our efforts. It offers effective strategies for building confidence and for making more assertive communication choices. Resulting in better relationships, more co-operation, and more success in every area of life.

Objectives

Welcome and introductions

Why are you here? - your objectives for the day.


Where can it go wrong? - The Learning Cycle, the key to confidence & self development.


Mastering Communication Skills

With yourself :-
belief systems, filters, reticular systems & self esteem
Your sphere of influence.
Building your own confidence
Shrugging off the negative.



With others:--
The circle of communication
The body language, voice and words mix.
Assertive communication
Building rapport
Questioning as a rapport building and influencing tool
Effective listening skills

Who should attend?

This course will benefit anyone who has challenges at work or socially communicating in a confident and assertive way.

Pre-requisites

none

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