Creativedge offers you a brighter, more enthusiastic and positive approach to people development. We are client focused, flexible and dynamic - driven by achieving the results you want.

As the UK's leading 90 minute training specialist, we excel in creating bespoke courses, programmes and events to meet your specific needs. We deliver Rapid Results Training.

Since forming in 2001, we have built extensive expertise in the design and delivery of pragmatic, high-impact learning solutions focusing on the core areas of management & leadership, personal development, communication, sales & service.

Our training approach is not only unique - but also highly-flexible, enabling you to easily ‘mix & match' approaches to fit your requirements. We also offer a variety of options for the delivery and ILM accreditation of your training and development.

We believe in stripping away the jargon that surrounds so many topics and deliver focused training that is highly participative and packed with insights, tips and techniques that are instantly usable.

All our training is reinforced by top quality learning support materials that are amongst the best you'll see anywhere.

Creativedge have nationwide delivery capability and work throughout the UK and internationally with a diverse range of leading organisations across public and private sectors.

Rapid ResultsTM 90 Minute Bite-Sized Sessions include:

Management & Leadership

Topics:

- Appraisal Skills
- Building Your Team
- Challenging Conversations
- Coaching
- Delegation
- Development Management Style
- Developing Your People
- Emotional Intelligence
- How Effective is Your Team?
- Introduction to Management
- Leadership
- Leading A Remote Team
- Managing Absence
- Managing Change
- Managing Meetings
- Managing People
- Managing Performance
- Managing Projects
- Managing Risk
- Mentoring
- Monkey Management
- Motivating Others
- One Minute Management
- Planning & Organising
- Running Effective 1-1 Reviews
- Selection Interviewing
- Setting Goals & Objectives
- Strategic Thinking
- The Engaging Manager
- The Organised Manager
- 90 Minute Teambuild

Personal Performance

Topics:

- Accelerate Your Learning
- Building Self-Confidence
- Coping With Change
- Creative Thinking
- Creativity - 6 Thinking Hats
- Decision Making
- Develop Yourself
- Effective Teamwork Skills
- Getting Things Done!
- Handle Your Stress
- Identify Your Strengths
- It's Your Appraisal
- Managing Upwards
- Mentee Skills
- Mind Mapping
- Personal Accountability
- Personal Effectiveness
- Personal Impact
- Prioblem Solving
- Rapid Reading
- Skills for PA's & Assistants
- Skills for Receptionists
- Succeed at Interviews
- Time Management - Part 1
- Time Management - Part 2

Communication

Topics:

- Assertiveness - Part 1
- Assertiveness - Part 2
- Body Language
- Building Positive Relationships
- Communication Skills
- Dealing with 'Difficult' People
- Diversity Awareness
- Faciliation Skills
- Feedback
- Handling Conflict
- Influencing
- Interpersonal Skills
- Negotiation - Part 1
- Negotiation - Part 2
- Networking
- Powerful Persuasion
- Team Briefing
- Developing A Presentation
- Presentation Delivery Skills
- Presentations - Advanced

Written Communication

Topics:

- Effective Email
- Writing Agendas & Minutes
- Writing for Results
- Writing Great Reports
- Writing Persuasively
- Writing A Professional CV
- Writing Readable Documents

Customer Service & Sales

Topics:

- Account Management
- Difficult/Complaining Customers
- Establishing Customer Needs
- Face-to-Face Service Skills - Part 1
- Face-to-Face Service Skills - Part 2
- Handling Objections
- Handling the 'Moments of Truth'
- Internal Service & Teamwork
- Managing for Service
- Maximising Inbound Sales Calls
- Opening the Outbound Sales Call
- Presenting Your Product/Service
- Recruiting for Service
- Service & You
- Successful Face-to-Face Selling
- Telephone Service Skills - Part 1
- Telephone Service Skills - Part 2
- The Customer Service Game
- Winning & Keeping Customers