Soft Skills Trainer - South West

Specialised areas of delivery:

At BIback we have looked at all of our material through the eyes of today's managers. We cover remote working, web and voice conferencing and all of those Web 2.0(social networking) tools that the 21C manager is familiar with.

By offering you a menu of Management Training workshops BIback will work with you to provide a flexible way to get your newly promoted managers and supervisors up to speed in a short period of time. We will be covering all learning styles to ensure that everyone can maximize their learning and to enable them to adopt a range of techniques to improve efficiency.

Workshop subjects include:

• Objectives Enables the delegate to define and state clear cut active result objectives for their department or group.
• Presentation Skills Shows the delegate how to prepare and give and effective presentation.
• Communications Improves the delegates' communication skills. Internal, external, face to face and remote, all permutations are covered.
• Roles Enables the delegate to review what they do and the way they contribute to results
• Discussions & Meetings Introduces the delegate to ways of improving their effectiveness in meetings and discussions, with teams, peers or customers.
• Business Effectiveness Enables the delegate to examine their position in the organization, and working relationships.
• Motivation Empowers the delegate to assess their own motivation and that of others, leading to ways to get the best out of people.
• Team Leadership Introduces ways of developing teamwork and how to become an effective team leader.
• Staff Development Helps the delegate to assess their role in improving staff performance.
• Time Management Shows the delegate how to analyze the way they spend their! time, in order to be more effective.
• Delegation Enables successful delegation.
• Negotiation Introduces the delegate to preparing and conducting negotiation sessions to achieve win win results.
• Performance Appraisal Empowers the delegate to formulate objectives for appraisal and improve their skills in appraising and monitoring the performance of staff.

Travel Expenses: £0.40 per mile + Accom.

An accomplished Computer Software Consultant with experience of working across Europe in a complex matrix management organisation. Areas of expertise include: Training, Man Management, Project Management, Practice Development, Systems Analysis and Programming, Methodologies, Microsoft Office

List qualifications:

HNC Business Studies
HNC Computer Studies

Accreditations: Member of BCS

References: See LinkedIn

Literature available: CV on request

Equipment and materials available: As Required

Additional information:

Devised and conducted training for Consulting Sales Representatives from across Europe in Business Intelligence Value Propositions.

Orchestrated a Symposium for one hundred people from twenty countries over three days, with nternal and external speakers from Europe and USA.

Devised and delivered Account Management training for delivery consultants across Europe covering Infomentis, SPIN, and Strategic Selling to enable them to win repeat business.

Formulated a methodology for Web Based training to enable more cost effective training to be delivered across Europe and the USA

Contact Name:: Tony Carpenter

Address: Christchurch Dorset BH23 4HW

Regions available for work: South West

Associate work: Yes

Consultation: Yes

CV available please contact.